Cancellation, Bad Weather and Make-up Policies
 

Ramblin' Dan Cancellation Policy 

This applies to when we have to cancel a class on OUR end for any reason (teacher is sick, Bad weather, etc)

If class has to be cancelled for any reason, including bad weather (too hot, rain, wind, ), or a covid related issue, then we will simply Cancel and Refund you for the class minus a 3% non-refundable credit card fee (which is about $1/class).

Client Cancellation Policy

This applies to when a client has  cancel a class.

-Any Drop-in cancellations/refunds will be less a $5 cancellation fee per class cancelled. Please give us advance notice.

-Any Semester cancellations/refunds (as in, if you cancel the rest of your semester booking) will be less a 10% Cancellation Fee.

MAKE-UP POLICY

If you know you will miss class, please let us know as far in advance as possible.

These do NOT apply to private classes or to classes held at Union Square Play.  Union Square Play will have their own cancellation and make-up policies.

Spring Semester Make-Up Policy AND Hamptons Summer Class Make-up Policy

We can guarantee TWO make-ups total for these 11-13 week semesters using any of the following combined methods.

-If we have space, we will schedule you for another class for a traditional make-up in your location or another location nearby.  This is our preferred make-up method, and we think we will be able to accomodate most make-up requests, but just an fyi that it is dependent on space, and due to social distancing we can only have so many people in any one class, but we'll do our best.


-You can give/sell your spot to a friend if you know in advance you will miss class (Your friend will love you for it!)

(no limit of how many times you can use this option, just please set this up in advance of your class)


-If all else fails, we will add a credit(s) to your account, which can be used in the future at any time or applied to a birthday party.

(limit of two times per semester)

Summer Semester Make-Up Policy

We can guarantee One make-up total for the 7 week spring semester using any of the following combined methods.

-If we have space, we will schedule you for another class for a traditional make-up in your location or another location nearby.  This is our preferred make-up method, and we think we will be able to accomodate most make-up requests, but just an fyi that it is dependent on space, and due to social distancing we can only have so many people in any one class, but we'll do our best.


-You can give/sell your spot to a friend if you know in advance you will miss class (Your friend will love you for it!)

(no limit of how many times you can use this option, just please set this up in advance of your class)


-If all else fails, we will add a credit(s) to your account, which can be used in the future at any time or applied to a birthday party.

(limit of one time for summer semester)