Cancellation, Weather & Make-Up Policies

Ramblin' Dan Cancellation Policy

This policy applies when Ramblin’ Dan cancels a class for any reason, including teacher illness, weather conditions, or other unforeseen circumstances.

Refunds are issued minus a 3% non-refundable credit card processing fee (approximately $1 per class).

This page outlines the cancellation, bad weather, and make-up lesson policies for Ramblin’ Dan Classes.
These policies are designed to ensure fairness, consistency, and clear expectations for all students and families.

Client Cancellation Policy

This policy applies when a student or client cancels a class.

DROP-IN CLASSES:

Drop-in classes may be canceled in advance for a partial refund.

$5 cancellation fee per class
Advance notice is strongly encouraged

SEMESTER CANCELLATIONS:

If you cancel the remainder of a semester booking, a partial refund will be issued.

10% cancellation fee applied to the remaining balance

Public Class Make-up Policies

This policy applies to public classes only and does not apply to the Union Square Play location, which operates under its own policies.

If you know you will miss a class, please notify us as far in advance as possible.

The number of guaranteed make-ups depends on your enrollment:

8 weeks or fewer: 1 guaranteed make-up per semester
9 weeks or more: 2 guaranteed make-ups per semester

MAKE-UP OPTIONS:

You may use your make-ups through any of the following methods:

1. SCHEDULE A MAKE-UP CLASS (Preferred):

If space is available, we will schedule you into another class at your location or a nearby location.
While only a limited number of make-ups are guaranteed, we are happy to accommodate additional requests whenever space allows.

2. TRANSFER YOUR SPOT:

You may give or sell your spot to a friend if you know in advance that you will miss a class.
This option may be used as often as needed, but must be arranged prior to the class.

3. ACCOUNT CREDIT:

If other options are not available, a class credit will be added to your account.
Credits may be used for future classes or applied toward events such as birthday parties.
Credits are limited to the number of guaranteed make-ups based on your enrollment.

Private Class Make-up Policies

Due to the nature of private classes, make-ups or credits are not offered for missed sessions.
Private classes are reserved specifically for your group and cannot be reassigned if missed.

ADDITIONAL OPTIONS:

If you are able to attend the nearest public class location, we may check availability for a make-up in those classes.
This is not guaranteed but we will do our best to accommodate.

If the host approves, you may transfer your spot to a friend in case you know in advance you will miss a class.
You must confirm with the host before arranging this.